Suntech Infosolutions - Leveraging on HP Solutions to Fulfil All Enterprise IT Needs

Founded in a garage in Palo Alto, Hewlett-Packard (HP) has evolved today into one of the world’s largest IT organization that not only exerts a great command over the hardware landscape but drives a huge base of satisfied and loyal consumers. With solutions designed to meet the varying needs of the individuals as wells as small, medium and large enterprises, HP’s range of products has been empowering users to leverage technology to transform their workplace environment. With a largely distributed ecosystem of distributers and partners across the globe, HP, transcending geographical boundaries, has enabled consumers to experience cutting edge technology.

Lucknow based Suntech Infosolutions brings forth an extensive experience of almost 15 years in delivering to the users HP’s range of solutions and products. Headed by Nitin Gupta as the Director the firm comprises of a group of technology enthusiasts driven by a customer centric approach. The team at Suntech prides themselves on being able to satisfy all the possible IT needs through one brand. Speaking of the partnership with HP, Nitin Gupta says, “There is a lot of advantage of associating with a well-known and established brand as HP. With the commitment towards quality products and services, HP has a very vast service network including service centers. This is actually one of the driving factors for the huge demand.” He further adds, “We are authorized dealers of HP. All the team members along with me, we have undergone extensive trainings in HP products. We constantly stay in touch with the new developments and trends in the IT industry, updating ourselves with the latest technology and products and this is very well reflected in our work.”

Suntech Infosolutions comprises of a group of technology enthusiasts driven by a customer centric approach

Suntech Infosolutions provides consultancy in the areas of software and hardware services that includes systems integration and customization, customized hardware integration with specialization in Local and Wide Area Networking for industries, corporate and the banking sector. Providing an insight into their approach in context to delivering HP solutions, the Directors explains, “First of all, we have detailed conversations with the clients to understand their specific needs. After this, we work on the best possible solution and do the best possible sizing of the product. Then we suggest the customer the solutions that will not only meet their demands but also saves money. We have always suggested the best solutions to the clients irrespective of their size and location. This is probably why we are able to deliver 100 percent clients satisfaction.”

The after and pre-sales support are among the differentiating factors of the firm. Nitin Gupta tells us that in pre-sales support the clients are made aware of the latest trends and the available products in the market through e-mails and one-on-one meetings. After delivering the solutions, that is, in the after sales support, the team at Suntech also covers warranty services and also sees that the clients do not face any problem in terms of the services. Speaking about the future goals for the firms, the directors concludes, “We are currently focused towards establishing Suntech Infosolutions as a brand and are working to emerge as a company which is known for its reliability.”